Purchase Flow – Seedbacklink Global

Order Cancellation Policy on seedbacklink

Dhenia Seedbacklink — Fri, 10 Apr 2026 07:39:23 +0000

Reading Time: 2 minutes

Orders on seedbacklink may be canceled by publishers if any discrepancies or indications of violations against applicable policies are found. Publishers are required to provide clear reasons for cancellation so they can be reviewed by the Seedbacklink team. Order cancellations may be carried out under the following conditions:

Content does not match the blog/media niche
Content that is not relevant to the publisher’s blog or media niche may be rejected, as it can potentially reduce content quality and consistency on the website and does not align with the expected standards.

Suspicious indications in links or websites
Publishers have the right to cancel orders if suspicious indications are found in a link or website, such as non-functioning pages, unclickable buttons, or abnormal navigation, which may affect the website’s credibility.

Contains gambling elements
Content related to gambling activities is not allowed on the seedbacklink platform as it violates existing policies.

Contains SARA elements (sensitive issues related to ethnicity, religion, race, and intergroup relations)
Content that includes SARA elements and has the potential to cause conflict, discrimination, or violations of social norms is not permitted on the platform.

Contains illegal activities
Any form of content that violates the law or promotes illegal activities is strictly prohibited from being published through seedbacklink.

Related to crypto or illegal online loans
Content related to cryptocurrency or online loans that are not registered or supervised by official authorities, such as the Financial Services Authority (OJK) or the Commodity Futures Trading Regulatory Agency (Bappebti), may be canceled by publishers to maintain security and regulatory compliance.

Additional Information
Ensure that every order you accept has been reviewed and complies with Seedbacklink’s policies. If any discrepancies or indications of violations are found, you may proceed with cancellation by providing a clear reason so it can be processed by our team.

If you are unsure about certain content or links, it is recommended to confirm first before publishing. If you need further assistance, please contact the Seedbacklink support team via WhatsApp or our official email at support@seedbacklink.com.

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What Should I Do If an Accepted Order Now Links to an Illegal or Harmful Website?

Alifya Qonita Putri - Manager seedbacklink ID — Wed, 16 Jul 2025 10:06:12 +0000

Reading Time: < 1 minute

If you discover that a backlink from a previously accepted and published order now redirects to an illegal website, violates the law, contains harmful or inappropriate content, or goes against our platform policies, you can report it directly to the seedbacklink support team.

Our team will promptly verify and investigate the link. If we confirm that the destination website has been altered to an illegal or policy-violating site, we will take immediate action by blocking the advertiser’s account to prevent them from placing any further orders on the seedbacklink platform.

You are also fully permitted to remove the backlink or article containing the link from your website. This action is fully supported by our platform policies, as outlined in our Terms and Conditions.

We understand that your website’s reputation is a top priority. That’s why seedbacklink is committed to maintaining a safe, trustworthy, and healthy ecosystem for all users—both publishers and advertisers.

If you encounter such an issue, please don’t hesitate to reach out to our support team via WhatsApp or email. We’re here to help.

The post What Should I Do If an Accepted Order Now Links to an Illegal or Harmful Website? appeared first on Seedbacklink Global.

Why Am I Seeing the Error Message: “The Notes Must Be a String” When Placing an Order?

Alifya Qonita Putri - Manager seedbacklink ID — Mon, 14 Jul 2025 11:48:35 +0000

Reading Time: < 1 minute

If you encounter the error message “The Notes Must Be a String” while placing an order on seedbacklink, it usually means that the “Additional Notes” field was filled out using an incorrect format that our system does not accept.

What Causes This Error?

The Additional Notes field only accepts plain text, which includes letters (A-Z) and numbers (0-9). This means you can write simple instructions using words and numbers, such as:

“Please process this on working days.”
“Kindly write the article with a minimum of 600 words.”
“Insert the anchor text in the first paragraph.”

However, if you include symbols or special characters like exclamation marks (!), hashtags (#), quotation marks ("), or other non-alphanumeric characters (such as %, ^, &, *, etc.), the system will reject the input and display the error message:
“The Notes Must Be a String”.

This restriction helps maintain data consistency and prevents issues with our automated order processing system.

How to Fix or Avoid This Error

To avoid receiving this error message:

Only use letters and numbers in the Additional Notes field.
Do not include any special symbols or punctuation marks.
If your note requires using symbols or detailed formatting, you can:
- Rewrite the instruction in words (e.g., “use the word percent instead of %”), or
- Contact seedbacklink support for manual assistance.

Need Help?

If you’re still experiencing issues or have further questions, feel free to reach out to our support team via WhatsApp or email. We’re here to help!

The post Why Am I Seeing the Error Message: “The Notes Must Be a String” When Placing an Order? appeared first on Seedbacklink Global.

How to Request a Quotation for Internal Submission?

Alifya Qonita Putri - Manager seedbacklink ID — Mon, 14 Jul 2025 11:46:24 +0000

Reading Time: 2 minutes

If you need a formal quotation for submission to your finance team or institution, seedbacklink provides a convenient feature to generate a custom quotation directly from your dashboard. Follow the steps below to request a quotation:

1. Log in to Your seedbacklink Account

Start by logging in to your seedbacklink account using your registered email address.

2. Go to the “Payment” Menu

Once logged in, navigate to the left sidebar of your dashboard. Click on the “Payment” menu to access the billing and payment section.

3. Click on “Ask Quotation”

Within the Payment page, you will find an “Ask Quotation” button. Click this option to manually submit a quotation request.

4. Submit Your Request and Wait for a Response

After clicking the button, you will be redirected to our official WhatsApp support channel. Please share your detailed request with our team — such as the package type, quantity, subscription duration, or any specific details required by your finance department.
Our team will then prepare your quotation and send it to you via WhatsApp or your registered email address.

Need Help?

If you encounter any issues or require further assistance during this process, don’t hesitate to reach out to our support team. You can contact us via Whatsapp or email us at support@seedbacklink.com.
We’re here to help you anytime.

The post How to Request a Quotation for Internal Submission? appeared first on Seedbacklink Global.

How to Download an Invoice on seedbacklink?

Alifya Qonita Putri - Manager seedbacklink ID — Mon, 14 Jul 2025 11:31:35 +0000

Reading Time: 2 minutes

After completing your backlink order, you may want to download an invoice as a formal record of your transaction—for accounting, reporting, or reimbursement purposes. Follow this step-by-step guide to easily download your invoice from your seedbacklink account.

Steps to Download Your Invoice from seedbacklink

1. Log in to Your seedbacklink Account

To begin, go to seedbacklink and log in using your registered email address. Make sure you’re signed in to the correct account associated with your order.

2. Navigate to the “Invoice” Section

Once you’re on your dashboard, locate the “Invoice” option in the left-hand menu. This section contains the full history of your invoices for all completed transactions on seedbacklink.

3. Filter Invoices by Date Range

On the invoice page, you can filter your invoice history by selecting a specific date range. Set the start date and end date according to the invoice period you want to retrieve.

4. Download Invoice in PDF Format

After setting your preferred date range, click the “Download” button. The invoice will automatically be downloaded as a PDF file to your device.

Need Help?

If you encounter any issues or have further questions about downloading invoices, feel free to reach out to our support team via WhatsApp or email.

The post How to Download an Invoice on seedbacklink? appeared first on Seedbacklink Global.

What Happens If a Submitted Article Is Not Confirmed by the Advertiser or the Publisher Fails to Complete the Order Before the Deadline?

Alifya Qonita Putri - Manager seedbacklink ID — Wed, 09 Jul 2025 10:19:55 +0000

Reading Time: 2 minutes

At seedbacklink, we understand the importance of certainty and timeliness in every collaboration between publishers and advertisers. That’s why our system is designed to automatically handle orders that are not processed within the designated deadline. Here’s a detailed explanation depending on your role—whether you are a publisher or an advertiser:

1. If You Are a Publisher

If you have submitted a published article link for an order on your website, but the advertiser does not confirm it before the deadline, the seedbacklink system will automatically confirm the order on their behalf.

In other words, you will still receive payment for the order, and the balance will be automatically credited to your account wallet—no need to wait for manual confirmation from the advertiser.

This feature is designed to protect the rights of publishers, ensuring they are compensated for completing their tasks in accordance with the agreed terms.

2. If You Are an Advertiser

On the other hand, if you have placed an order and are waiting for the publisher to complete and submit the work, but the order remains unprocessed or unconfirmed by the publisher until the deadline, the system will automatically cancel the order.

In addition, the blog or media that failed to fulfill the order on time will be automatically suspended. This suspension is temporary, but during the suspension period, the blog will not be eligible to receive new orders. The blog can only be reactivated once the suspension period has ended.

If the publisher is unable to complete the order due to certain circumstances, they are encouraged to inform the seedbacklink support team, so we can assist and communicate the situation to the advertiser. This may help prevent the suspension of the publisher’s blog/media.

Conclusion

This automation feature is designed to maintain the integrity and efficiency of the collaboration ecosystem within seedbacklink. With this system in place, both publishers and advertisers can have peace of mind, knowing that every order will be handled in a timely and fair manner.

If you have further questions or face a similar issue, feel free to contact the seedbacklink support team via WhatsApp or email.

The post What Happens If a Submitted Article Is Not Confirmed by the Advertiser or the Publisher Fails to Complete the Order Before the Deadline? appeared first on Seedbacklink Global.

What Is the Scheduled Order Feature?

Alifya Qonita Putri - Manager seedbacklink ID — Wed, 09 Jul 2025 10:15:40 +0000

Reading Time: 2 minutes

The Scheduled Order feature is specifically designed for users who want to control when an order begins processing within the seedbacklink system. By using this feature, you can select a specific date for your order to start being processed.

When you enable this feature during the ordering process, your order will not be immediately forwarded to the publisher. Instead, the system will hold the order until the scheduled date you’ve set. On that date, the order will automatically be sent to the publisher’s system for confirmation and further processing.

For example:
If you schedule an order to begin processing on May 25, 2025, seedbacklink’s system will hold the order until that date. Only on May 25, 2025, will the order be forwarded to the publisher, and from that point on, the regular process will begin—including publisher confirmation, content creation, and final publication.

It’s important to note that this feature does not determine the publication date of the article. It only controls the start date of the processing by the publisher. The actual publishing timeline will still depend on the publisher’s normal workflow, which typically takes 1–3 business days after order confirmation.

By utilizing the Scheduled Order feature, you gain greater flexibility in managing your publication strategy. This can be particularly useful for aligning with specific campaigns, targeting optimal publishing times for your niche, or coordinating with internal project timelines.

If you need further assistance with how to use this feature, feel free to reach out to the seedbacklink support team via WhatsApp or email. We’re here to help.

The post What Is the Scheduled Order Feature? appeared first on Seedbacklink Global.

Why Isn’t My Order Published on the Media’s Homepage or Root Domain?

Alifya Qonita Putri - Manager seedbacklink ID — Tue, 08 Jul 2025 11:09:33 +0000

Reading Time: < 1 minute

For every order published through seedbacklink, the article placement strictly follows the editorial policy of each media outlet. In most cases, articles will not appear directly on the homepage or the root domain of the media website. Instead, they are published under the most relevant category or section that aligns with the content topic.

This placement ensures that your article reaches the most appropriate target audience while maintaining the integrity and structure of the media’s content layout.

If you have a specific request for your article to appear on the homepage or root domain of a media site, we recommend contacting the Seedbacklink support team in advance. Our team can help provide further details regarding this possibility, including which media outlets offer such placement, as well as any additional terms or fees that may apply.

If you have any further questions, feel free to reach out to us via WhatsApp or email. Our support team is ready to assist you.

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How to Discuss Content, Briefs, and Order Revisions?

Alifya Qonita Putri - Manager seedbacklink ID — Tue, 08 Jul 2025 11:00:35 +0000

Reading Time: < 1 minute

If you need to discuss anything related to the content, brief, or revisions of your order, the first step is to provide the necessary information directly in the order you created. This ensures that all relevant details are documented and visible to both parties involved.

However, if the matter is urgent or time-sensitive, feel free to contact seedbacklink’s support team via WhatsApp or the email address provided. Our support team is here to act as a liaison between advertisers and publishers to help ensure your order or project runs smoothly and meets expectations.

When reaching out, please make sure to communicate your request clearly, including any references, specific notes, or required revisions. This will help our team respond quickly and accurately.

If you have any further questions, don’t hesitate to get in touch with our support team via WhatsApp or email. We’re always ready to assist you.

The post How to Discuss Content, Briefs, and Order Revisions? appeared first on Seedbacklink Global.

What If a Published Post from My Order Gets Deleted by the Publisher?

Alifya Qonita Putri - Manager seedbacklink ID — Tue, 08 Jul 2025 10:56:35 +0000

Reading Time: < 1 minute

If you discover that an article from your order is no longer accessible or has been removed from the publisher’s website, this situation is considered a violation of our Terms of Service—unless your website contains illegal content or violates legal standards.

In such cases, we recommend that you report the issue to the seedbacklink support team as soon as possible so we can follow up accordingly.

Steps to Take:

Report the issue to our support team.
Include the invoice number of the deleted order so we can verify the information and track your order status more efficiently.
If available, attach a screenshot showing that the article is no longer accessible.

Actions Taken by seedbacklink Team:

Once we receive your report along with the required details, our support team will promptly coordinate with the relevant publisher. We will confirm the status of the article and request the publisher to promptly re-publish the removed content.

At seedbacklink, we are committed to maintaining service quality and ensuring that all processed orders remain published in accordance with our agreed terms.

If you have any further questions, feel free to reach out to our support team via Whatsapp or email.

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