Can Advertisers Request a Wallet Withdrawal or Refund?

Currently, advertisers are not allowed to withdraw or request a refund for the balance stored in their seedbacklink wallet.

It’s important to understand that seedbacklink operates as a professional content publication marketplace, connecting advertisers and publishers for seamless collaboration. The withdrawal feature is exclusively available to publishers as a method to receive payment for completed and validated publication orders.

In contrast, the wallet balance on advertiser accounts is strictly intended for purchasing publication services and cannot be withdrawn or refunded in the form of cash. This policy is in place as part of seedbacklink’s operational and compliance standards, governed under official business regulations and monitored by relevant financial authorities.

As a legally registered and regulated marketplace platform, seedbacklink is committed to maintaining a transparent, accountable, and secure financial ecosystem. Allowing advertisers to withdraw funds—especially those originating from the same source or account—may potentially raise fraud or suspicious activity alerts that violate financial compliance norms. Such activities could have a serious impact on the continuity of the platform, as our system is directly connected to banks and dual-channel government monitoring systems.

For this reason, and to uphold platform integrity, financial compliance, and long-term sustainability, advertiser wallet balances are non-withdrawable and non-refundable. We strongly encourage advertisers to plan their top-up and spending activities carefully before adding funds to their wallet.

If you have further questions, please don’t hesitate to reach out to our support team via WhatsApp or email.